Business and Technology (BT) / FBT Syllabus Section E is Personal effectiveness and communication in business, it covers:
1. Personal effectiveness techniques
2. Consequences of ineffectiveness at work
3. Competence frameworks and personal development
4. Sources of conflicts and techniques for conflict resolution and referral
5. Communicating in business.
All areas in Section E covered. It is expected to spend approximately 30 minutes to complete.
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