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Frequently Asked Questions (FAQ)
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I can’t access to the mock exam after completion of the payment, why?
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I cannot receive my result and exam feedback from the email provided, why?
What are the benefits of purchasing mock exam?
The more questions that you practice and the more you acquaint yourself with the exam design, the better you perform in the live exam.
The Practice Tests are a superb extra sources of exam style questions. At the point when you complete a Practice Test you will get a score, however more critically you will get a summary showing how you have performed in different areas. You can utilize the summary your strengths and shortcomings, which will permit you to design your last revise before you take a live exam.
How do I buy a test?
You can log into gotitpass to purchase tests. We are using PayPal to process payment while you can use either your PayPal account or credit cards (e.g. Visa, MasterCard) to buy the mock exam.

I can’t access to the mock exam after completion of the payment, why?
If you are the first time buyer, we need to verify your payment details with our payment service provider. In general, the whole process is completed in 24 hours and then, you will be granted access right with your email provided in the payment details.
How many times can I take a mock exam?
You have three attempts and markings on the same Mock Exam. After you complete the mock exam and submit for markings, your exam will be marked and results will be published to you instantly. In addition, your result and feedback will be sent to you through email.
How long do I have to complete the mock exam?
The mock exam are valid for 3 months from the date of purchase. You have 3 months to complete the mock exam, submit it for marking and review the feedback. After 3 months you will no longer have access to it.
Why are the mock exams valid for 3 months?
The mock exams are intended to enhance study and tuition and be used as a last check before you take your live exam. They should not be utilized anything else than 3 months before your exam.
How do I access my tests?
When you login to gotitpass and select My Mock Exam, you will be able to view all of mock exam. From there you click the one you bought and it will divert to the mock exam page and start a test.


Do I need internet access?
Yes, the tests are purchased and completed entirely online and there is no paper alternative. Please make sure you have access to internet when taking mock exam.
Which web-browser and device should I use?
Our online testing service caters for all common web browsers, operating systems and smart devices including Windows, Macintosh, Linus, ChromeOS/Chromebook, Internet Explorer, FireFox, Chrome, Safari, Opera, iPhone, iPad, iPod touch and Android.
Where should I sit my mock exam?
Though our test platform is compatible for many devices such as PC, laptop computer, mobile and tablet. However, we recommend you to take on a PC or laptop computer to reflect the on-demand CBE experience. In addition, it would be best for you to take the test in a quiet, comfortable setting so that you can try to replicate the exam experience as much as possible.
Are the mock exams timed?
Yes, the tests have a built in timer to allow you to see how you would perform when you are up against the clock.
I cannot receive my result and exam feedback from the email provided, why?
Please ensure the email address you provide in payment is the one you would like to get your mock exam results and feedback. If you provide different email address in your payment and member account, your result and feedback are only sent to the one registered under your payment details.
Need more clarifications?
If you have any more question that would like to ask us directly, please write an email to info@gotitpass.com and we will return to you shortly.